About Us

In an effort to help clients make educated decisions regarding their pets’ medical issues, an Ivy League trained veterinarian, Dr. Tiffany Ruiz, a graduate of the prestigious University of Pennsylvania School of Veterinary Medicine, has launched AskVetMD, a veterinary care on-demand telehealth platform offering services in English and Spanish. 

“Our goal was to create an affordable, multilingual platform that makes veterinarians more easily accessible, and, in turn, provides pet parents with factual information to optimize their pet’s health” said Dr. Ruiz.

Most of the time, especially during the current COVID-19 pandemic, owners turn to the Internet for answers, which offers much misinformation and often compounds their pet’s medical condition. Dr. Ruiz and her team are available 7 days a week, to give general pet care advice along with triage support via live one-on-one chat.

Pet owners can choose a single session or monthly membership. Upon completing a short form available online which includes pet breed, age, weight, sex, and a brief description of their concern, clients are able to connect to a private chat. By asking specific questions and having the owner send photos and videos, our veterinarians can determine which animals need urgent medical attention, which need to go to their veterinarian in the near future, and which can be safely cared for at home. For the low price of $24.99 monthly for unlimited sessions, or $19.99 for a single session and up to three pets, the platform offers peace of mind. In an effort to work towards an end to animal suffering & abuse, a portion of all earnings are donated to The Humane Society of the United States.

The doctors have also found that their service is increasingly beneficial during the COVID-19 pandemic, when being closer than 6 feet apart could put clients and their loved ones at risk.

Hours of Operation

Weekdays       

            7 AM - 10 PM EST

          

Weekends

            7 AM - 10 PM EST

© 2020 by AskVetMD, LLC